Sarah House Counsellor




Counselling Swindon

Swindon Counsellor

Marlborough Counselling

Marlborough Counsellor

“Counselling in Swindon”

“Counselling in Marlborough”


Successful counselling depends on trust and trust requires confidentiality. You and I will work within a confidential relationship where anything that we talk about will remain between the two of us.

There are a few exceptions where confidentiality would need to be broken, for example, when I feel that you are at risk to yourself or to others or if there are issues around child protection. I will discuss the whole issue of confidentiality with you at the first session and we will make a confidentiality agreement together.

Sometimes you might ask me to speak to someone else about your progressing counselling. I can do this only with your written consent. Without it I will not even confirm that you are working with a counsellor.

All professional counsellors have a form of counselling themselves called Supervision. This is a confidential space to which I can take aspects of my work; this allows me to provide a continuous professional service to you. Your personal details will be strictly anonymous. 

Client’s Rights

• To be treated with dignity as an individual human being and with equal consideration and treatment, regardless of sex, race, religion, colour, economic status, age, sexual preference or beliefs.

• To be provided with professional and respectful care.

• To confidentiality within the British Association for Counselling & Psychotherapy code of Ethics & Practice. 

Client’s Responsibilities

• To be honest, open and willing to share your concerns.

• To ask questions when you don’t understand or when you need clarification.

• To discuss any reservations you have about your future options.

• To talk about any changes or unexpected events relating to your problems.

• To keep appointments or to give at least 48 hours notice if you need to cancel or rearrange your appointment.